Spinner Ring Resizing

 
 

£30.00

So, you have received your beautiful new spinner ring but alas, it doesn’t fit, eeeek! Please try not to panic we are happy to try and sort this out for you.

The first thing to remember is that all unpersonalised/uncustomised spinner rings can be exchanged free of charge if you return them in an unworn condition within 30 days.

Hopefully, before you purchased your ring you will have read our sizing guide, which will tell you the best way to get your ring size is to go to a jewellers and try on a ring that is of a similar width to the ring you are purchasing. If you have not done this already then please do so before we adjust your ring to the new size.

Personalised rings or commissions

Spinner rings without stone settings can be adjusted up to two sizes bigger or any size smaller.

Spinner rings with stone settings can be adjusted up to two sizes bigger but only one size smaller.

This will incur a flat charge of £30 which covers all labour and return postage.

Anything outside of these sizes we may still be able to help, but there will be a lot more work involved so we will have to quote the job accordingly so please get in touch.

Please fill in the two boxes with your original ring size ordered, and the size you want your rings adjusted to (see above).

Size of ring being returned to us *

New ring size *

Description

The address to return your ring back to is here.

Please make sure to use a tracked postage service as we can not be responsible for any lost packages. 

It would also be beneficial to print off your order receipt for re-sizing and include it in the package so we can match it up when it arrives with us. If you do not have access to a printer then just a little note with your order number and name will be enough.

All ring adjustments will go into our normal order queue so will take 14-21 days to be delivered back to you. If you need your ring sooner please let us know asap and we would also suggest if this is the case to choose the Special Delivery option at the checkout as this is the only guaranteed next day delivery service.

 

 

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